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Frequently Asked Questions
Everything you need to know about the product
Not at all! The process is completely painless. The dead skin simply loosens and falls off naturally over time. You might feel a slight tingling sensation while wearing the mask, which is normal.
Typically, peeling begins between 3 to 5 days after you use the mask. However, everyone’s skin is different—some may start peeling as early as day 2, while others may take up to a week.
For the best results, we recommend wearing the booties for 60 to 90 minutes. This gives the ingredients enough time to penetrate the layers of dead skin.
No! Please do not forcibly remove or rip the skin off, as this can cause irritation. Let the skin shed naturally. You can gently rub your feet with your hands while washing them to help loose skin fall away.
Yes, but be careful as the gel can make it slippery inside the booties. We highly recommend wearing a pair of tight, regular socks over the foot mask. This keeps the mask in place and makes it safer to walk.
While not strictly required, soaking your feet in warm water for 10–15 minutes before applying the mask softens the skin and helps the product absorb better. We also recommend soaking your feet daily for 10 minutes after the treatment to speed up the peeling process.
No. Do not use the mask if you have any open cuts, sores, blisters, or active skin infections, as the exfoliating ingredients will cause stinging and irritation.
We recommend using the mask once every 3 to 4 weeks. Since the peeling process takes about a week to complete, you want to give your fresh new skin time to settle before exfoliating again.
Yes! This mask is specifically designed to target hard calluses and dry, cracked heels. For very thick calluses, a second treatment may be needed after 4 weeks for complete removal.
Our exfoliating socks are "one size fits most" and are designed to comfortably fit both men and women up to a standard large shoe size (approx. up to UK/India size 10-11).